goodbd Privacy Policy
Your personal information is completely safe at goodbd. Learn all the details here about how we collect, store, and keep your data secure.
Your privacy is our priority
goodbd ("we", "our", or "platform") operates a safe and reliable online casino and sports betting service for users in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. In this privacy policy, we have clearly described what types of information we collect, why we collect it, how we use it, and what steps we take to keep your information secure.
By using goodbd's services, you will be considered to have given your consent to this privacy policy. We may update this policy from time to time, and you will be properly notified when that happens.
What information we collect
Registration and identity information
When creating an account, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Mobile number
- Email address
- Password (stored in encrypted form)
- National ID number (for KYC verification)
Financial and transaction information
For deposits and withdrawals, we collect:
- bKash, Nagad, Rocket, or bank account number
- Transaction amount and date
- Transaction ID and reference number
- Deposit and withdrawal history
Gaming activity information
To improve service quality, we store:
- Betting history, amounts, and results
- Preferred game categories and providers
- Session duration and activity logs
- Bonus usage and wagering progress
Technical and device information
Automatically collected for security and performance:
- IP address
- Device type, operating system, and browser
- Cookies and session data
- Login time and location (approximate)
How we use your information
goodbd uses collected information for the following legitimate purposes. We never sell your information to third parties.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Login verification, password reset, and profile management | Fulfillment of contractual terms |
| Age Verification | Ensuring service is provided only to users aged 21 and above | Legal obligation |
| Transaction Processing | Completing deposits and withdrawals securely | Fulfillment of contractual terms |
| Fraud Prevention | Detecting and stopping suspicious activity | Legitimate interest protection |
| Customer Support | Resolving issues and providing support | Fulfillment of contractual terms |
| Responsible Gaming | Monitoring and intervening in harmful gaming behavior | Legitimate interest protection |
| Promotional Communications | Informing you about bonus offers, tournaments, and updates | Your consent |
Cookies and tracking technology
goodbd uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.
Essential cookies
These cookies are necessary for the core functionality of the website. Without them, login, transactions, and security verification are not possible. These cookies cannot be disabled.
Performance cookies
Collects anonymous information about platform usage that helps improve the site. No personal identity is included.
Functionality cookies
Remembers your preferences such as language settings, game layout, or theme so you have a better experience on your next visit.
You can delete or block non-essential cookies at any time from your browser settings. However, this may limit some functionality of the platform.
Information sharing and disclosure
goodbd does not sell, rent, or provide your personal information to third parties for commercial purposes. Some information may be shared in the following limited circumstances:
Service providers
Only the necessary information is shared with trusted partners for payment processing, KYC verification, and technical support. They are bound by confidentiality agreements.
Legal obligations
Information may be provided as required by valid orders from government authorities, court directions, or legal investigations.
Emergency security
Information may be shared with relevant authorities to prevent fraud, money laundering, or any other unlawful activity.
Data protection methods
goodbd takes industry-standard technical and organizational measures to keep your information secure.
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption.
Firewall protection
Advanced firewalls and intrusion detection systems prevent unauthorized access.
Password hashing
Passwords are never stored directly — only encrypted hashes are kept.
Regular audits
The security team regularly reviews systems and tests for vulnerabilities.
Your data rights
As a goodbd user, you have the following rights over your own information. To exercise these rights, contact our support team.
Right to access information
You can find out at any time what information we are storing about you. Upon request, we will provide a complete data report.
Right to correct information
If there is any incorrect or outdated information in your profile, contact us and we will correct it as soon as possible.
Right to deletion
In certain circumstances you may request that your account and information be deleted, though some records may need to be retained due to legal obligations.
Right to restrict processing
You may request to opt out of marketing communications. It is not possible to stop essential service-related communications.
Data retention period
goodbd does not store your information longer than necessary. The retention period is determined by the type of information:
Account information
Stored while the account is active. After the account is closed, retained for as long as needed to meet legal obligations.
Transaction records
Records of financial transactions are stored for an extended period due to audit and legal requirements.
Activity logs
Logs stored for security and fraud prevention are automatically deleted after a set period of time.
Protection of minors
21+ age policy
goodbd is for persons aged 21 years or older only. We never knowingly collect information from anyone under the age of 21.
- Date of birth is verified at the time of registration.
- In suspicious cases, additional identity verification is carried out.
- If an underage account is identified, it is immediately closed and all information is deleted.
- If you learn that a minor has created an account, please contact us.
Policy changes and updates
goodbd may update this privacy policy as needed. For important changes, we will:
How we will notify you
- A notification will be displayed when you log in to your account.
- You will be informed of updates via your registered email.
- The "Last Updated" date on this page will change.
- Your consent may be sought again for significant changes.
Continuing to use the service after an update will be considered as your agreement to the new policy.
We recommend that you review this privacy policy regularly. If you have any questions about changes, please contact our 24/7 support team.
Contact Us
If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact our dedicated support team. We place the highest importance on your privacy and are always ready to respond promptly.
24 hours a day, 7 days a week — get instant assistance in Bengali
[email protected]
Instant on live chat; within 24 hours by email (BST)
To request access, correction, or deletion of your data, send us an email — use the subject line "Privacy Request"
Related Policies
Read our other policies that are relevant to your experience: